Contact information

We love hearing from our customers. Whether you have a question about an order, want help choosing a piece, or just want to say hello — we are here.

Customer support

Hours

We reply to messages from Sunday to Thursday, 10:00 AM – 6:00 PM (Cairo time). Messages received outside those hours, on Fridays, Saturdays, or public holidays, will be answered on the next business day.

Response time

We do our best to reply within one business day. During new collection launches and high-demand seasons, replies may take a little longer — thank you for your patience.

Business address

Mirth & Mettle
Cairo, Arab Republic of Egypt

Social

You can also reach us on our social channels — links are at the bottom of every page.